WE ARE YOUR AFTERMARKET TEAM. As your OEM, we are best equipped to keep your Inductotherm equipment in top condition whether it be for an upgrade, repair, rebuild or preventative maintenance call. We also stock a large inventory of spare parts to ensure maximum up time at your installation.
WE ARE YOUR COMPETITIVE EDGE. Our customer service group provides unparalleled service 24 hours a day, 365 days a year. This commitment to understanding the needs and concerns of our customers allows us to keep our finger on the pulse of the industry.
WE ARE YOUR TECHNICAL EXPERTS. Accurate and effective training is essential to maximizing and maintaining the productivity and safety of your melt shop staff. Inductotherm offers expert training in a wide range of melt shop-related subjects as well as the most experienced service team in the industry.
WE WANT TO HEAR FROM YOU. Excellent customer service is a continuous process. Our team strives to provide the industry’s best ‘global yet local’ service to all of our customers. To know that our customers are completely satisfied with our service, we value your feedback.